Clicky

FAQs

Order Processing & Shipping

How long will it take to receive my order?
In the product descriptions we list whether a product is in stock and if not, how long it may take to ship the product. If you’ve ordered several items, timing would be based on the product that has the longest processing time.

How will I know that my order has shipped?
We will send you an email with tracking information once your order ships.

Can I place a rush on my order?
You can email us at cinchfitbedding@gmail.com before placing your order to confirm whether we have the items in stock and how soon it would ship. We may recommend different materials or colors that we know are in-stock or on hand to make your product. We can offer expedited shipping but are unable to offer expedited processing.

Do you ship internationally?
We do not ship internationally. We hope to offer this service in the future when we are large enough to handle the increased processing and risks associated with shipping internationally. For our Canadian customers, we recommend having items shipped to a nearby US mailing center. For our Caribbean customers, we recommend waiting until you are in a US island or territory to order from us. Lastly, for all other international customers, we ask that you find someone in the US that we can ship the products to and then have them ship them to you.

  • We only ship in the US. Additional charges may be required for shipping to Alaska, Puerto Rico and Hawaii. We ship USPS to these locations. Please contact us directly before placing your order.
  • In-stock items are usually shipped within 2-5 business days of placing your order.
  • Custom Products are typically shipped within 10-21 business days from the date of placing your order. 
  • Once your order is shipped, we will post your tracking number and immediately send a shipping confirmation with the carrier and tracking details.
  • Orders will arrive between 2-5 business days of shipment confirmation depending on the shipping address and the warehouse location.
  • Please be aware that some of our merchandise will be shipped directly from our manufacturers and not all boxes will arrive at the same time to your address.
  • Orders are shipped via UPS Ground
  • Please make sure that your correct shipping address is entered during the checkout process, in order to avoid costly address correction requests with our shipping companies and time delays.
  • Please double check to make sure that you have included the correct contact e-mail address and phone number with your order, in case we need to contact you for further information, or if our shipping company needs to contact you for delivery time.
  • Please make sure to check your shipping address on your order confirmation  – we do need a STREET ADDRESS.

 

Returns

 

We understand that sometimes a product does not meet our customers’ needs and must be returned. If your shipment does not meet your satisfaction, you may return your items for a full refund or exchange, less the original shipping costs. We do not provide refunds on used or washed beddingand dispose of the items as soon as they’re received in our shop. We do not accept returns or offer refunds if the product arrives and is not in original factory packaging and is in like new, sellable condition.

Please e-mail us for a return authorization number and shipping return address. 

 

Your name, order number and reason for return must be included in your e-mail. cinchfitbedding@gmail.com

  • Return Requests must be initiated within 30 days of receiving items. If you expect needing a longer period of time to reach your boat or rv to try on bedding let us know and we can provide a longer return authorization window.
  • Please e-mail us for a return authorization number and the appropriate shipping return instructions.
  • Your name, order number and reason for return must be included in your request, e-mail:cinchfitbedding@gmail.com
  • ALL Returns MUST have an RA number issued us.
  • Returns must be in like-new sellable condition. “Sellable Condition” means that all returned items must be in their original factory condition and in their original packages with all factory-supplied paperwork, packing materials, etc. If items are received and not in sellable condition, we will not accept them for return and will not provide a refund. If you would like the items back, you will need to pay to have the items returned to you.
  • Purchasers will be responsible for all return postage.
  • Please note the reason for the return, and please make sure that the items are properly repackaged for us to resell or to return to our vendor.
  • For higher priced items, we recommend sending your returns back to our shop fully insured for the cost of your items, and with trackable numbers.
  • Credit will be issued after inspection of your return items to our ship. If your package arrives damaged, you will be directed to work with your shipping company to process the insurance claim.
  • NO returns on Clearance Items
  • NO returns on Custom Ordered or Made to Order Bedding. If there is an issue with fit, we will work with you to modify the item to your liking or provide a replacement product.
  • We will notify you if we are unable to issue you a refund or that we’ve processed your refund. Please allow 3-5 additional business days to see the credit in your account.
Home Sheet Sizing
My mattress is slightly irregular and/or angled, will these fit?
As long as the total Length and Width (or Head, Length and Foot Dimensions for boats) is smaller than the maximum size of the sheet, the fitted sheet will cinch to fit nicely around odd shapes.

What is the maximum mattress depth for Home Sheet Sizes?
The maximum is 15”. If your mattress is an inch or two deeper, the sheet may still fit but will rise up slightly on the sides. We can make Custom Sheets for deeper mattresses to get the fit perfect for you.

I have an adjustable bed but there is no split. It is a King. What size to I order?
You can order our traditional King Size Sheet Set. Every sheet set we sell has our CinchFit Fitted Sheet design that will keep the sheet snug on your mattress and not pop off.

Home Sheet Sizing
My mattress is slightly irregular and/or angled, will these fit?
As long as the total Length and Width (or Head, Length and Foot Dimensions for boats) is smaller than the maximum size of the sheet, the fitted sheet will cinch to fit nicely around odd shapes.

What is the maximum mattress depth for Home Sheet Sizes?
The maximum is 15”. If your mattress is an inch or two deeper, the sheet may still fit but will rise up slightly on the sides. We can make Custom Sheets for deeper mattresses to get the fit perfect for you.

Universal & Universal XL V Berth Sheet Sizing
My boat mattress is only a few inches longer than the maximum length for one of the Universal V Berth Sizes, will they fit?
The maximum mattress depth is 6 inches for these products. If your mattress is not this deep, the sheet set will fit a slightly longer or wider v berth mattress.

My boat mattress is just under the measurements for the Universal V Berth Size, should I order this size or the Universal XL V Berth Size?
With our CinchFit design, you can comfortably order a slightly larger size and it will cinch smaller to fit nicely.

I don’t see my boat listed, is there a way to be sure it will fit?
Our Universal V Berth Size fits almost all sailboats under 40 feet in length. Our Universal XL V Berth Size fits even the largest of power boat v berths. You can always order a set and try it on your v berth before washing it. If there is any issue with fit, we’ll work with you to get a size that does.

I see where it says the Top Sheet is modified and trimmed towards the Foot but I sleep with my Head towards the Foot and so I wouldn’t want this modification?
We can leave the Top Sheet as a King Sized Top Sheet for you at no extra charge. Just add a Note in the Checkout area that you sleep with your head towards the foot and to keep the Top Sheet as King Size. It may take 7-9 business days to ship the sheet set instead of 2 business days where we’ll need to make it special for you.

Custom Boat Bedding Ordering Information

I’d like to order Custom Boat Sheets but I’m unsure how to measure my mattress?
We have two measuring guides available to help you measure your cushions/mattress. For a basic V Berth shape, we only need the Head width, Foot Width, length straight down the mattress between the Head and Foot as well as the cushion/mattress depth. For rounded or diamond shaped berths, we need these measurements drawn out on paper and also the measurement for the widest area of the berth and then a reference point of where this is on the berth by including either the distance from the Foot or Head of this point. You can then take an image using your phone and email us the measurements. We will replace or re-make any custom bedding as long as you alert us to any issues with fit within 30 days of your purchase. If we have any questions, we’ll email you for more information. You can also email us for more help with measuring at cinchfitbedding@gmail.com 

We do not accept returns on Custom Ordered or Made to Order Bedding. If there is an issue with fit, we will work with you to modify the item to your liking or provide a replacement product. 

How long does it take to receive Custom Boat Sheets once ordered?
They typically ship in a week and a half from the time of order.  

Do you also customize Boat Blankets, Quilts and Duvets? How do I order these? We can modify these products for you at no additional charge. Just order the V Berth size and send us a message on what you need modified so it fits nicely on your boat.

Do you have Universal Sizing on the mattress protectors and pads or do I need to order custom and provide measurements?
You do need to provide measurements for these products and order the Custom Size on the listing.  

 

Miscellaneous
Do you sell extra pillow cases?
Pillow Case Sets are located in the Home Sheet section of our website. We have them available in both Cotton and Bamboo options.

Do you ever sell just the Fitted Sheet only?
Our sheet set material comes in complete sets. The only time we have a Fitted Sheet only product is when there is a defect in the material in a Top Sheet. If we have them available, you will find them in our CLEARANCE section.

Wholesale & Affiliate Inquiries
Please contact us directly to inquire about becoming a wholesale vendor of our bedding products. If you are interested in promoting our products on your website, we use Share A Sale for our Affiliate Marketing. Please sing up and then search Quahog Bay Bedding Here: https://www.shareasale.com/
    SAVE $15 on your first order with us!
    Get your discount coupon code for new customers! Subscribe to our newsletter here!
    SUBSCRIBE