July 18, 2020

Exceptional customer service

I ordered bedding from Quahog Bay Bedding too close to my departure date, and it didn’t arrive before we left. I contacted customer service, and Beth very kindly helped me see the mistake was mine (I should have realized it wouldn’t arrive before we left). Nevertheless, she refunded my purchase and paid to ship the box back. She provided exceptional customer service, and I will buy from them again.